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Find answers
to the most common problems regarding the Dedham-Westwood Water District. If you have trouble finding an answer to your
question, or you have a more detailed inquiry, feel free to contact
us.
Estimated Bill
Call in a meter reading, make an appointment to schedule a reading or have
a remote reader installed.
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Discolored Water
Occasionally a disturbance in the mains may cause discolored water.
Run your cold water for several minutes until the water clears. If
the problem continues, contact us.
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Leak in your House
Shut off the water at your inside valve, usually located near the
meter. If the valve does not operate, contact
us to have the water shut off at the curb box.
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Low Pressure
If the pressure is low throughout your home or business, contact
us. If it is low only in certain areas, call a plumber.
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Vacant House
If your home of building will be vacant for an extended period of time and
is not dependent on water for the heating system, you may contact
us to temporarily discontinue service. (Please remember that if
you do not intend to heat your home in your absence, you must have a
plumber winterize the property.)
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Water Bubbling Up
Contact us. If the break is on your
service line, we will shut off your water so that your plumber can make
repairs. If the break is on the District's equipment, we appreciate
knowing this so repairs can be made as soon as possible.
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