Final Water Meter Readings – Dedham-Westwood Water District

District Headquarters

50 Elm St., Dedham, MA 02026

During Office Hours:

781-329-7090

After Hours Emergency:

781-326-1250

Request a Final Water Meter Reading

Final Water Meter Reading Policy

- Final water meter read appointment requests MUST BE REQUESTED ONLINE via the District’s website AT LEAST 15 BUSINESS DAYS BEFORE YOUR CLOSING. Submissions that are missing the required information WILL NOT receive an appointment. Once a request is submitted online, a customer service representative will contact you to schedule an appointment.
- The following information IS REQUIRED to receive an appointment from the District:
  - The property address for the final read
  - Date of Closing
  - If the property is a teardown
  - Requestor’s information (you must either be the homeowner, attorney, or realtor) name, telephone number, and email address.
  - Preferred appointment time
  - Current property owner’s forwarding street address, town/city, state, and zip code
  - New property owner’s name, telephone number, and email address. If the buyer intends to live at a different property address than the one they are purchasing (i.e., rental or investment property) please include a mailing address, town/city, state, and zip code.
- Final water meter reading fees are:
  - $60 per each final read
  - $100 per each final read (if scheduled within 48 hours of the closing)
  - If the closing is moved after the District has completed the reading, you will be charged for EACH subsequent appointment

- Any water meter/radio that is estimating OR over ten years of age IS REQUIRED to be changed out at the time of the final read.
- Meters will be read no earlier than 3 BUSINESS DAYS before your property’s closing.
- Appointments are ONLY conducted on Tuesdays and Thursdays in the morning, between 9 AM – 12 PM.
- Please be sure that the water meter is FULLY accessible at the time of the appointment. No final bill will be furnished if the meter technician cannot access AND inspect the meter.
- The homeowner, realtor, or attorney (over the age of 18 years old) must be present throughout the ENTIRE DURATION of the scheduled appointment.
- Once the appointment is complete, the final bill will be emailed to the person who requested the appointment and the Sewer Department. Please remember the sewer bill is SEPARATE from your water bill and is produced by the town.
- Any final bill balance not paid WITHIN THIRTY DAYS will automatically be transferred to the new customer’s account.
- If you have an irrigation meter, please contact the town directly (phone numbers are listed below) for instructions on how to submit your meter reading. Irrigation meters are not read by the District.
  - Town of Westwood: #781-251-2589
  - Town of Dedham: #781-751-9166

Friendly Reminder for Autopay Customers

Once you receive your final water bill, you are responsible for deactivating your own autopay information in the customer portal.

If you do not make any changes, autopay will pay the remaining balance

What Charges are Included in a Final Water Bill?

Final read fee
Previous unpaid balances
Current water usage for the month