District Headquarters

50 Elm St., Dedham, MA 02026

During Office Hours:

781-329-7090

After Hours Emergency:

781-326-1250

Water Conservation Rebate Program

Water Conservation Rebate Program

$100 Rebate (Water Account Credit) for Qualifying Certain Models Of Washing Machines (maximum of one rebate every 7 years per residential property) 
$75 Rebate (Water Account Credit) for Replacement of Older Model Toilets with 1.28 gal/flush or less (maximum of two rebates per lifetime of the residential/commercial property) 

District's Rebate Program Policy

  • The applicant must be a residential or commercial customer with an existing, non-delinquent account receiving water service from the
    Dedham-Westwood Water District.

  • Rebates will be issued in the form of a water account credit.

  • Receipts for toilets/washing machines must not be more than six months old.

  • The District reserves the right to change or discontinue this program without notice.

  • The program is contingent upon available funding each calendar year.

  • Rebates are available on a first-come, first-serve basis.

  • Residential Customers Are Eligible to Receive:
    • Two (2) toilet rebates per the lifetime of the property
    • One (1) washing machine rebate per property, every seven years

  • Commercial Customers Are Eligible to Receive:
    • Two (2) toilet rebates per the lifetime of the property

  • Toilet Replacement Requirements:
    • Replace an existing older model toilet with a high-efficiency toilet that uses 1.28 gallons of water per flush or less for a dual flush model. High-efficiency toilets carry the WaterSense label.
    • The bill/receipt for the fixture must include the toilet make and model. This information must be submitted with your application.

  • Washing Machine Requirements:
    • The machine must be front-loading, or top loading AND have a Water Factor of 4 or less.
    • The bill/receipt for the machine must include the washer make, model, and water factor. This information must be submitted with your application.
    • Washing machine water factor information can be referenced at http://www.energystar.gov/

Frequently Asked Questions About the Program

Yes. The District will grant:

  • One (1) washing machine rebate per residential property every 7 years
  • Two (2) toilet rebates per the lifetime of the residential/commercial property

You must replace an existing older model toilet with a High-Efficiency Toilet(s) using 1.28 gallons per flush or less for a dual flush model.

These toilets also carry the WaterSense label. 

The washing machine must be either a front-loading model or a top-loading model with a Water Factor of 4 or less. The Water Factor is an indicator of how effectively a particular machine uses water. The number is determined by testing and the EPA publishes the Water Factors for all machines on the EnergyStar Website.

Washing Machine
A copy of the store receipt and packing slip must be attached to the application. The make and model of the washing machine must be identified. The receipt must not be more than six months old when submitted to the DWWD or the customer will be ineligible for the rebate.

Toilet(s)
The bill for the fixture(s) or plumber’s invoice must be attached to the application. The bill must show the make and model of the fixture. Since the District wants assurance that the toilet has, in fact, been installed, the plumbing installation may be inspected. The receipt must not be more than six months old when submitted to the DWWD or the customer will be ineligible for a rebate.

The DWWD customer will receive a water account credit for the rebated amount.

Please note that rebates will not be granted to customers whose water bills are in arrears or require a water meter changeout.

Commercial properties are eligible for toilet rebates only. There is a maximum of two rebates per lifetime of the commercial property.

Submit Your Application:

Please remember to include all necessary receipts when submitting your application.

Online

Submit an application online

By Mail

Dedham-Westwood Water District
50 Elm Street
Dedham, MA 02492

Print an application

By Visiting the Office

Monday-Friday, 8:30 a.m. - 4:30 p.m.

Or, utilize the outside drop box 24/7.

Print an application