District Headquarters

50 Elm St., Dedham, MA 02026

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Water Restrictions

Effective Friday, September 1, the District will rescind voluntary water restrictions, Stage I!

Overview About Water Restrictions

The Commission will invoke Water Use Restrictions in accordance with Rule 28 – Water Conservation Plan listed in the District’s Rules & Regulations when the total safe yield of all well fields are depleted to a point that the ratio between the estimated safe yield and the weekly average of system delivery is below 125%. 

2023 Water Restrictions & Fine Schedule

Drought Level Restrictions
The public is requested to refrain voluntarily from non-essential outdoor watering, including watering lawns or other vegetation, washing vehicles, unnecessary washing down driveways and sidewalks, and other uses of water hoses, and to conserve water from affected public water supplies in all other practicable ways.

Dedham: Mondays and Thursdays
Westwood: Tuesdays and Fridays
Non-essential outdoor watering is restricted by town to TWO DAYS A WEEK.
Watering is ONLY allowed between 6-9 a.m. and 6-9 p.m.
Handheld hoses may be used for flower and vegetable gardens without hour or day restrictions.

Dedham: Mondays and Thursdays
Westwood: Tuesdays and Fridays
Non-essential outdoor watering is restricted by town to ONE DAY A WEEK.
Watering is ONLY allowed between 6-9 a.m. and 6-9 p.m.
Handheld hoses may be used for flower and vegetable gardens without hour or day restrictions.

Dedham: Thursday
Westwood: Tuesday
All non-essential outdoor water uses are BANNED!
Handheld hoses may be used for flower and vegetable gardens without hour or day restrictions.

Fine Schedule

Customers that do not comply with mandatory water restrictions will be subject to fines or other penalties!

Violation Penalty/Fine
First Violation Warning
Second Violation $100 Fine
Third and Subsequent Violations $250 Fine AND discontinuance of water service. A reactivation fee of $250 will be charged BEFORE water service is restored!

When Can I Water?

No water restrictions are in effect!

How Come I see Some Industries Still Watering?
What is Classified as Essential Water Use?

MassDEP defines nonessential outdoor water use means a use that is not required.

According to the Commonwealth’s Water Management Regulations, 310 CMR 36.03, Essential Water Uses Include:

Health or Safety Reasons

Including public facilities used for cooling, such as splash pads and swimming pools, and for washing boats, engines, or marine equipment to prevent negative saltwater impacts or the transfer of invasive aquatic species.

Production of food, including vegetable gardens, and fiber

For irrigation of publicly-funded shade trees and trees in the public-right-of-way

By Permit, License, Statute, or Regulation

Irrigation of public parks, and public and private recreational fields

Including those operated by schools, colleges, universities, and athletic associations, before 9 a.m. and after 5 p.m.

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Maintenance of livestock

To meet the core functions (essential to the commercial operations of a business, including but not limited to):

  • Plant nurseries as necessary to maintain stock;
  • Golf courses as necessary to maintain greens and tees, and limited fairway watering per 310 CMR 36.07(2)(c)2.a. through c.;
  • Venues used for weddings or similar special events that limit watering to hand-held hose or drip irrigation as necessary to maintain gardens, flowers, and ornamental plants;
  • Professional washing of exterior building surfaces, parking lots, driveways, and/or sidewalks as necessary to apply surface treatments such as paint, preservatives, stucco, pavement, or cement in the course of construction, reconstruction, or renovation work;

Establishing a new lawn

As necessary to stabilize soil in response to new construction or following the repair or replacement of a Title 5 system.

Frequently Asked Questions

Dedham and Westwood are located in the Southeast Region of the Commonwealth, Norfolk County. The Executive Office of Energy and Environmental Affairs classified the Southeast Region as experiencing level 0-normal conditions.

A drought is a prolonged period of little to no rainfall that results in a water shortage. Drought conditions reduce the streamflow and levels of natural watersheds, such as the Neponset and Charles Rivers, located near the District’s groundwater wells.

The District’s water supply comes from seventeen groundwater wells between Dedham and Westwood. Groundwater is water found in sand and gravel pore spaces below the earth’s surface.

Depending on the severity of drought conditions, the Massachusetts Department of Environmental Protection (MassDEP) has required the District to cease using its highest-yielding groundwater well when the streamflow of the Neponset River falls below 12.6 cubic feet per second.

No. The District already purchases water from the MWRA to ensure an adequate supply to protect public health and safety during peak water use in the summer. 

MassDEP does not allow the District to forgo water restrictions by purchasing additional water from the MWRA.

No, compliance is not mandatory. However, DWWD encourages users to reduce their water use to ensure their groundwater well can meet their demand.

If you have a private well for outdoor irrigation, the District strongly encourages placing a placard out stating your water is sourced from well water.

No, there are no exemptions or waivers for the restrictions. If you have extenuating circumstances that impact health or safety, please contact the district by email or phone at 781-329-7090.

How can I stay informed about water restriction updates?
Updates to the status of water restrictions can be found:
Online at www.dwwd.org

Stay Informed About Future Changes to
Water Restrictions

Updates/changes to water restriction levels will be posted on our website and social media channels. Follow/like the District on Facebook, Twitter, and Instagram today!