Mandatory Water Restrictions: Dedham-Westwood Water District Limits Outdoor Watering to One Day each Week….Westwood Tuesdays  Only and Dedham Thursdays Only.

Mandatory Outside Watering Restrictions are further increased effective Wednesday August 12, 2020 due to lack of sufficient rainfall and the necessity to shut off Well 5 due to low Neponset River flow. Customers may water lawns in Dedham only on Thursdays and in Westwood only on Tuesdays until further notice. The hours of watering on permitted day are limited to 6-9 AM and 6-9 PM. Hand-held hoses may be used at any time to water flowers or vegetables.

The cooperation of our customers is greatly appreciated. Questions should be directed to our Customer Service Office at 781-329-7090. Check our website,, or facebook page for any additional information or update.



The next DWWD Board of Water Commissioners meeting will be held on Tuesday October  27 at 6:20 pm via WebEx(or dial in ).  Visit the Agendas/Minutes webpage for more details.



Click on the image below and to the left to manage your water account online.

Manage Your Online Account

Welcome to the Dedham-Westwood Water District’s website! We are a public service organization and our goal is to provide you with the highest level of service as well as the best quality water possible. We are the only public water supplier serving Dedham and Westwood. This carries a great responsibility. Our employees strive to meet a high standard of service to our customers. We always welcome your input and suggestions for how to serve you.

        • Office Hours: Our office is open from 8:30AM to 4:30PM Monday through Friday.
        • During Office Hours: 781-329-7090
        • After Hours Emergency: 781-326-1250  
        • Water Quality Questions: 781-461-2787
        • Final Readings and Bills: 781-329-7090Your Drinking Water and CoVid-19Customers in Dedham-Westwood Water District do not need to worry about tap water. The virus is not in your water, and we will continue to reliably provide water that meets all health standards. If you are worried about being quarantined, stock up on medicine and food, but you do not need to buy bottled water. DWWD provides a critical service that everyone relies on-domestic water supply and water for fighting fire, even during public health emergencies.


Please note that you must take the final bill to the appropriate Town Sewer Department in order to obtain a final bill from them.

Mailing Address for Paying Your Water Bill:
Dedham-Westwood Water District, P.O. Box 240,
Reading, MA, 01867-0340.

Click here if you would like to receive important notices from us.

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About The Dedham-Westwood Water District

The Dedham-Westwood Water District is a governmental entity created by the Massachusetts State Legislature in 1985 to operate as an independent, self-supporting unit of local government. Rates are set by the Board of Water Commissioners to cover all costs of delivering public water supply in compliance with all federal and state requirements including the federal Safe Drinking Water Act. Policy is also set by the Board, a six member commission with three commissioners from both Dedham and Westwood, appointed by their Select Board. Public meetings are held each month at the District’s office at 50 Elm Street in Dedham. Dates and times of meetings are posted at both town halls and on this site. All customers are encouraged to attend these meetings.
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Thank you for allowing us to continue providing your family or business with high quality drinking water and water for fire fighting and fire protection. In our continuing efforts to maintain a safe and dependable water supply, it will be necessary to continuously improve your water system. We ask that all our customers help us protect our water sources, which are at the heart of our community, our way of life and our children’s future. Important educational information on resource protection, conservation, and other current issues is included in the District’s newsletter mailed with bills or posted on our customer portal.

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