Your Drinking Water and CoVid-19

Customers in Dedham-Westwood Water District do not need to worry about tap water. The virus is not in your water, and we will continue to reliably provide water that meets all health standards. If you are worried about being quarantined, stock up on medicine and food, but you do not need to buy bottled water. DWWD provides a critical service that everyone relies on-domestic water supply and water for fighting fire, even during public health emergencies.

We have closed our office to visitors for the safety of staff and the public.  You may  drop water bill payments  in our night box.  If you need a final reading and bill, please visit  the page detailing the new procedures put into place to request this. Click here

The next DWWD Board of Water Commissioners meeting will be held on March 31 at 6:30 pm via WebEx(or dial in ).  Visit the Agendas/Minutes webpage for more details.

Click on the image below and to the left to manage your water account online.

 

Manage Your Online Account

Welcome to the Dedham-Westwood Water District’s website! We are a public service organization and our goal is to provide you with the highest level of service as well as the best quality water possible. We are the only public water supplier serving Dedham and Westwood. This carries a great responsibility. Our employees strive to meet a high standard of service to our customers. We always welcome your input and suggestions for how to serve you.

        • Office Hours: Our office is open from 8:30AM to 4:30PM Monday through Friday.
        • During Office Hours: 781-329-7090
        • After Hours Emergency: 781-326-1250  
        • Water Quality Questions: 781-461-2787
        • Final Readings and Bills: 781-329-7090Your Drinking Water and CoVid-19Customers in Dedham-Westwood Water District do not need to worry about tap water. The virus is not in your water, and we will continue to reliably provide water that meets all health standards. If you are worried about being quarantined, stock up on medicine and food, but you do not need to buy bottled water. DWWD provides a critical service that everyone relies on-domestic water supply and water for fighting fire, even during public health emergencies.

 

Please note that you must take the final bill to the appropriate Town Sewer Department in order to obtain a final bill from them.

Mailing Address for Paying Your Water Bill:
Dedham-Westwood Water District, P.O. Box 240,
Reading, MA, 01867-0340.

Click here if you would like to receive important notices from us.

Fire Hydrant Flushing

Pettigrew Place and Strafford Place: Work on services on East St will take place in March, weather permitting.

How Much Water Do You Use? Find Out Anytime, Anywhere With Dropcountr

 

Dropcountr Water Utility Software Mockup ImageClick here for more information: www.dwwd.org/dropcounter-app

About The Dedham-Westwood Water District

The Dedham-Westwood Water District is a governmental entity created by the Massachusetts State Legislature in 1985 to operate as an independent, self-supporting unit of local government. Rates are set by the Board of Water Commissioners to cover all costs of delivering public water supply in compliance with all federal and state requirements including the federal Safe Drinking Water Act. Policy is also set by the Board, a six member commission with three commissioners from both Dedham and Westwood, appointed by their Board of Selectmen. Public meetings are held each month at the District’s office at 50 Elm Street in Dedham. Dates and times of meetings are posted at both town halls and on this site. All customers are encouraged to attend these meetings.
Child drinking a glass of water.

Thank you for allowing us to continue providing your family or business with high quality drinking water and water for fire fighting and protection. In our continuing efforts to maintain a safe and dependable water supply, it will be necessary to continuously improve your water system. We ask that all our customers help us protect our water sources, which are at the heart of our community, our way of life and our children’s future. Important educational information on resource protection, conservation, and other current issues is included in the District’s newsletter mailed with bills or posted on our customer portal.

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